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How pak97 Handles Your Personal Information

When you open an account with pak97 and use JazzCash, Easypaisa, or Raast to fund it, you share certain personal and financial details with us.

Account data protectedJazzCash & Easypaisa payment details securedYour rights clearly statedContact us anytime to request changes
pak97 How pak97 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold, our support team is the right first step. You can contact us directly through any of the channels below. For data-specific requests — such as asking for a copy of your account history or withdrawing consent for a particular use — email is the most reliable route because it creates a written record for both sides.

Team online

Email Support

Send your data request or privacy question to our support address. We aim to respond within a reasonable timeframe and keep a written record of every request.

Live Chat

Open the chat widget on any page to speak with a support agent. Live chat is suitable for quick questions about what data we hold on your account.

Account Settings

Log in to your pak97 account, head to Profile Settings, and you can review or update your registered mobile number, linked wallet details, and contact preferences directly.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security practices to the data stored in your pak97 account. Payment credentials for JazzCash, Easypaisa, and Raast are never stored in plain text on our servers — only the transaction reference and wallet identifier needed to verify a payment are retained. Your account is secured by a one-time password sent to your registered mobile number each time you log in from a new device. Cookies on the site track session state and help us remember your wallet preference between visits; you can manage cookie settings through your browser at any point.

Encrypted Payment References

JazzCash, Easypaisa, and Raast transaction references are stored in an encrypted format. Your full wallet credentials are never written to our database.

OTP Login Verification

Every new device login triggers a one-time password to your registered mobile. This stops anyone else accessing your account even if they know your password.

Cookie Controls

We use session cookies to keep your wallet preference and lobby state intact between visits. You can block or clear cookies through your mobile or desktop browser settings.

Data Retention Policy

We keep transaction records only as long as financial compliance requires. Non-essential profile data is removed when you close your account or submit a deletion request.

Common Questions About Your Data on pak97

Below are the questions we hear most often about how we handle account and payment data. If your question is not covered here, use email or live chat to reach our support team directly.

We store your name, mobile number, and the wallet identifier you register — JazzCash, Easypaisa, or Raast. We also keep a log of deposits and withdrawals linked to your account for financial record purposes.

Yes. Send a written request through the support email and we will compile your account data — registration details, transaction history, and login records — and deliver it to you in a readable format.

Only with the payment processor handling your specific transaction. We pass the wallet reference needed to confirm or reverse a payment, nothing more. We do not sell payment data to advertisers or marketing partners.

Contact us by email or live chat with a deletion request. Once your account is closed and any outstanding balance resolved, we remove non-essential profile data and confirm deletion in writing.

We use session cookies to keep your login state and wallet preference active. You can disable them in your browser settings, though doing so may affect how the lobby loads on your device.

Transaction records — including Raast payment confirmations and Easypaisa transfer logs — are kept for as long as financial compliance rules require. Other account data is deleted once you close your account and request removal.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.